Effective Date: April 30, 2025
TOTAL X PAYROLL respects your privacy.
This policy is framed under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (when fully enforced).
1. Information We Collect
Account Information: Name, business details, contact details.
Employee Data: Salary details, attendance records, identification documents.
Device and Usage Data: IP address, device type, login times.
2. Purpose of Collection
We collect and use your information for:
- Providing and improving the Service.
- Compliance with applicable legal obligations (e.g., record-keeping).
- Communicating important notices (product updates, policy changes).
3. Consent
By using TOTAL X PAYROLL, you consent to the collection, storage, and processing of your information as per this Privacy Policy.
4. Disclosure of Information
We do not sell or rent your personal information.
We may disclose information:
- To trusted service providers under confidentiality agreements.
- When required under Indian law (e.g., a valid legal request by law enforcement).
5. Data Security Measures
We adopt reasonable security practices including encryption, access controls, and secure servers to protect your data.
6. Data Retention
We retain your data as long as your account remains active or longer if required by applicable laws (example: 7 years for financial data compliance).
7. Your Rights
Under Indian law, you have rights to:
- Access your personal information.
- Correct inaccuracies.
- Withdraw consent (which may limit your use of the Service).
You can raise requests at help@totalx.in.
8. Grievance Redressal Officer
As per IT Act Rules, we have appointed a Grievance Officer.
- Name: Muhammed Nihal
- Email: help@totalx.in
- Phone: +91 70127 71689
- Working Hours: Monday - Friday, 10:00 AM to 6:00 PM IST
9. International Transfers
If your data is transferred outside India, it will be protected under a contract that ensures the same level of data protection.
10. Updates to this Policy
We may revise this policy from time to time. Material changes will be communicated. Continued usage implies acceptance.